THE TOP TOW SERVICE IN THE ALBANY AREA
Albany Tow Truck has been servicing the towing needs of the Albany area for a long, long time. In that time we recognize the need for prompt and affordable service done in a courteous and respectful manner. Albany Tow Truck recognizes that are success has been built upon the solid reputation we have built over these many, many years. We use state of the art GPS, cellular technology, a top of the line tow fleet to address vehicles of any size as well as being able to assist our patrons when roadside assistance is required.
Our staff is trained in vehicle rescue and recovery, as well as roadside assistance while doing it with empathy and respect. No job is too small. We treat every customer as though they are one of our own family members that are stranded, feeling a bit vulnerable and need HELP NOW. With a quick call to
518-261-2399, we can be there in a matter of moments. We will use GPS to determine where our closest service member is to your location. If our customer has a cell phone we will provide text updates on ETA. Our Dispatch center will communicate with you once our assistance is on site and at the end of the call to confirm that the job is complete and that you are completely satisfied with our service and professionalism.
Our dispatch is available 24 hours a day, 7 days a week, 365 days a year. Service requests come into our dispatch center. With most people having a cell phone, a great number of calls will come in from customers that are stranded. They could be stuck because of a vehicle become disabled, having a dead battery, flat tire, locked out of the car, or you might be out of gas. You could be down due to engine troubles or damage caused by an accident. Whatever the challenge, we stand ready to problem solve and get you fast, reliable, affordable and courteous service.
Our on-call manager is ready to respond to any concern or issue that may arise. If you have an issue that require managerial oversight, we strongly encourage you to call us directly.
If your car has broken down and you needed to take it to a trusted mechanic, we can tow you wherever that service center or mechanic is. Depending on where you brake down, we can recommend trusted service centers near you to minimize the distance that the car is being towed.
We have towed cars to service centers in: